Episode 158: Robbie Holmes on AI, Identity, and What Government Gets Wrong About Technology
This week on The GovNavigators Show, Robert and Adam are joined by Robbie Holmes, founder and CEO of Holmes Consulting Group and member of the GovNavigators Network, for a wide-ranging and deeply personal conversation on technology, government modernization, and what it really takes to build systems that serve people. Robbie traces a remarkable career arc, from the New York City welfare system and Sony Music to Zagat Survey, Google, USDS, and local government, and draws from each stop to make the case for pragmatic, constituent-centered technology. He reflects on his evolution from AI skeptic to cautious optimist, explains why so many well-intentioned government systems have created more friction than they've solved, and makes a compelling argument for why identity infrastructure and unified case management should be the government's next big bets.
Show Notes:
CMS: Nationwide Moratorium on Hospice and Home Health Agency Enrollment
GAO: 2026 Annual Report on Fragmentation, Overlap, and Duplication
House Oversight Committee: Markup on Legislation to Stop Fraud in Federal Programs
Federal News Network: House Committee Advances 9 Anti-Fraud Bills
NPR: Senate Votes to Kickstart Reconciliation to Fund ICE and CBP
Events on the GovNavigators' Radar:
May 21st: PSC FedHealth Conference
